Senior Operations Supervisor - Day Shift

Company: Penske
Location: Jersey City
Posted on: April 3, 2025

Job Description:

Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions. Involved in the hiring process and customer meetings as necessary. Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: -Supervise logistics operations including customer service, dispatch and proper documentation and procedure control. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Finance: -Ensure compliance with financial policies and procedures. Understand the relationship between decision-making and profitability, manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/equipment, Work with drivers to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor Qualifications: -2 - 4 years related functional experience -High School Diploma or equivalent required -Bachelors Degree preferred -Strong written/oral communication and organizational skills are required -Computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Schedule : Typical Week is Mon - Fri 6am start time (Hours vary depending on business needs) Salary : $58,900-80,600 Position is bonus eligible up to 12% of the base salary Benefits: http://penske.jobs/benefits Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Logistics/Supply Chain Job Function: Logistics & Supply Chain Job Family: Operations Address: 134 Van Keuren Ave Primary Location: US-NJ-Jersey City Employer: Penske Logistics LLC Req ID: 2504270 Date posted: 04/02/2025

Keywords: Penske, Jersey City , Senior Operations Supervisor - Day Shift, Accounting, Auditing , Jersey City, New Jersey