Account Manager/Inside Sales

Company: Joul--
Location: Jersey City
Posted on: February 21, 2025

Job Description:

Title: Account Manager/ Inside Sales

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Location: Jersey City, NJ (Onsite)
Hours: 10AM - 6PM (Monday - Friday) or 9AM to 5PM (based on the needs of the business)
Type: Direct Hire

Overview: Our company is recognized as a certified global leader in medical biotechnologies, specializing in cellular therapies. We are looking for a talented and competitive Customer Care Associate/Inside Sales who thrives in a sales/manufacturing industry.

Responsibilities: Reaching out to new leads generated by outbound call programs to present the company and its products.
Follow-up on all assigned perspective and active clients and report the status of the projects/action plan in the local CRM
Listening to customers' concerns / complaints and providing detailed information regarding products & services.
Presenting customers/clients with additional information regarding new products and/or services
Determining the quickest, most effective method to respond to a client's or customer's questions.
Escalating queries and concerns
Troubleshooting common issues with a product or service
Willingness to take on additional projects as requested.
Strong work ethic
Shows interest in the manufacturing medical device industry.
Experience related to sales, medical devices & terminology.
Strong phone presence and experience making frequent calls daily.
Excellent attention to detail and written and verbal communications skills.
Ability to multi-task, prioritize, and manage time effectively.
Punctual, hardworking, and works well in a constantly changing environment
Takes direction well from management

Requirements: Bachelors in Biology or related field
Minimum 3 years' experience in inside sales team, preferentially in medical device industry or pharmaceutical industry
Good organizational skills
Phone sales skills
Verbal and written communication skills
Must be in office daily

Keywords: Joul--, Jersey City , Account Manager/Inside Sales, Sales , Jersey City, New Jersey