Retail Cosmetics Brand Expert - 401k, Medical/Vision/Dental/Life/Disability, PTO, Holidays
Company: Macy's
Location: Edison
Posted on: October 17, 2024
Job Description:
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with
bold representation for all. This is our Mission Every One. We know
that each person here is unique. So we respect and invest in each
individual to create growth, pride, and satisfaction. If we are
able to bring our whole selves to work, it translates into a more
abundant and wider array of ideas and energy for all to benefit
from. Our success will be built on amazing colleagues, working
together.
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Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your
focus is to support the Beauty needs of our customers to drive
sales. - Both a product educator and beauty enthusiast, you
specialize in making our customers feel beautiful and confident. -
You are focused on building a client base and nurturing strong
client relationships in order to meet sales goals. You embrace
innovation by leveraging new selling ideas and are comfortable
communicating with customers virtually and via phone. - You will
provide customer consultations, including applying make-up and
products.
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What We Can Offer You
- An inclusive, challenging, and refreshingly fun work
environment
- Competitive pay and benefits rooted in principles of
equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision,
and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and
legal/financial advice)
- Resources for continuous learning, career growth, and
leadership development
- Paid Time Off -
- Fully-Funded education benefits - may include 100% of tuition,
books, and fees
- Colleague Resource Groups (CRGs) and give-back/volunteer
opportunities
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What You Will Do
- Greet customers in a friendly and helpful manner
- Use product knowledge to give expert guidance to each customer
based on their wants, features, and choices -
- Build a relationship with customers by introducing them to
beauty products and finding out their hidden needs -
- Show and teach the use of all beauty products by applying them
on the customer -
- Keep proper display, organization, storage and restocking of
inventory -
- Use our clientele program to connect with customers, achieve
sales goals, inform about promotions and product launches, and
enroll customers in our rewards program -
- Join in pre-selling and sales-boosting events to increase sales
and reach personal sales targets
- Stay current with all training through Macy's educational
resources, including attending Vendor trainings and virtual
trainings as requested -
- -Merchandise new arrivals, process damages, testers and select
merchandise to return to vendors -
- Use point of sale technology and applications to help in
selling and fulfilling of customer orders -
- Follow hygiene standards and asset protection control and
compliance procedures
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Skills You Will Need
- Product knowledge: Good understanding of the beauty products
you are selling and be able to give expert guidance to customers
based on their wants, features, and choices. -
- Communication: Comfortable communicating with customers
virtually, via phone, and in person. -
- Sales: -Ability to build relationships with customers, achieve
sales goals, and participate in pre-selling and sales-boosting
events. -
- Technology: -Utilize point of sale technology and applications
to help in selling and fulfilling customer orders. -
- Continuous learning: Self-driven to keep up with Macy's beauty
product knowledge and beauty trends and stay current with all
training through Macy's educational resources. -
- Makeup application: Show and teach the use of all beauty
products by applying them on the customer. -
- Subject Matter Expertise: Proficiency in vendor line(s) and
beauty trends serving as a knowledgeable resource in this
area.
- Interpersonal Skills: Excellent interpersonal skills, with the
ability to work effectively with colleagues at all levels and
across departments.
- Collaboration: -Partnership with the total Beauty team to drive
sales and deliver the customer experience
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Who You Are
- Possess a passion and a business-minded attitude to succeed in
a performance-based setting
- Able to resolve customer problems in a constructive and
forward-looking way -
- Strong organizational skills and can manage multiple tasks at
once in a fast-paced environment -
- Able to work a flexible schedule including evenings &
weekends
- Enthusiasm for the beauty industry and the skills to provide
outstanding customer care
- Flexible and able to use sound judgment in ambiguous
situations
- Flexible availability, including days, evenings, weekends and
holidays, with regular, dependable attendance and punctuality
-
- At least 1 year of customer service or selling experience
required
- Previous cosmetic or fragrance sales experience a plus
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Essential Physical Requirements:
- Prolonged periods (at least two consecutive hours) of
standing/walking around the store or department
- Frequent use of computers and handheld electronic
equipment
- Reaching, including above eye level, crouching, kneeling,
stooping and color vision.
- This position requires lifting, constant moving, standing,
reaching with arms and hands, stooping, kneeling, crouching, and
climbing ladder. -
- Lifting and moving items weighing up to 25 lbs.
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About Macy's
Now is an exciting time for a Macy's career as we continue to focus
on creating exciting and memorable experiences for every Macy's
customer, whether their journey starts online or in the store. Our
opportunities in Sales, Merchandise, Operations, Customer Service,
Warehouse, Marketing, and other areas let you express your
creativity and commitment to excellence, grow your career and make
a difference to your Macy's colleagues and customers.
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Bring your creativity, energy, and ideas to the Macy's team - Apply
Today!
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BEAUTY00
-This position may be eligible for performance-based
incentives/bonuses. Benefits include 401k,
medical/vision/dental/life/disability insurance options, PTO
accruals, Holidays, and more. Eligibility requirements may apply
based on location, job level, classification, and length of
employment. Additional benefit details are available at
macysJOBS.com.
Keywords: Macy's, Jersey City , Retail Cosmetics Brand Expert - 401k, Medical/Vision/Dental/Life/Disability, PTO, Holidays, Other , Edison, New Jersey
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