Bilingual Customer Support Clerk
Company: Berkheimer Tax Innovations
Location: Allentown
Posted on: October 17, 2024
Job Description:
Embark on a New Career Journey this Fall with Berkheimer Tax
Innovations!Join our thriving Allentown, PA team as a Bilingual
Customer Support Clerk at Berkheimer Tax Innovations, a leading
Pennsylvania tax collection and administration company, and unleash
your potential!WHAT YOU'LL DO:
- Answer taxpayer inquiries in person & over the phone
- Research, maintain, & update tax accounts based on information
provided
- Process tax forms/mail & post payments to proper accounts
- Complete all tasks in a timely manner while meeting company
standards
- Additional duties may be assignedSCHEDULE + LOCATION:
- Full-time schedule: Mon - Fri, 8:00 am - 4:00 pm
- No weekends!
- On-site in our Allentown, PA office
- Once released from training (-4-6 months), hybrid
(office/remote) work environment is available for this position as
business needs dictate and if performance is maintained PAY +
BENEFITS:
- $14.50/hour + monthly incentive opportunities!
- On the job, paid training to help you succeed
- Medical, Dental, Vision & Life Insurance
- Wellness Program including physical, emotional, and financial
wellness
- Paid Holidays, Vacation, Sick, and Personal Time
- 401(k) with Profit Sharing
- Employee Assistance Program
- Voluntary Benefit Plans
- FSA & HSA Options
- Casual business work environment
- Travel InsuranceWHY WORK FOR BERKHEIMER TAX INNOVATIONS?You
will be part of a company that has been supporting your local
communities for over 80 years. The dedication to our communities is
just as important as our dedication to our employees.At Berkheimer
Tax Innovations you will be a valued member of our team. We provide
extensive top-of-the-line training, a supportive team environment,
and resources to contribute to your overall success.
- High School Diploma or equivalent
- Minimum 1-3 months related experience and/or training
- Must be Bilingual, English & Spanish speaking
- Reliable transportation to outer offices and tax sit-ins
- Ability to manage difficult or emotional customer
situations
- Strong attention to detail with high levels of accuracy
- Situation analysis and problem-solving skills
- Ability to sit for long periods of timeBerkheimer Tax
Innovations is an Equal Opportunity Employer. All positions require
a successful reference check, criminal background check and drug
screen.Compensation details: 14.5-14.5 Hourly
WagePI9d1d340ff9d7-31181-35572775
Keywords: Berkheimer Tax Innovations, Jersey City , Bilingual Customer Support Clerk, Other , Allentown, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...