Intake Generalist
Company: The Consortium Inc.
Location: Philadelphia
Posted on: October 15, 2024
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Job Description:
Summary: This individual determines the level of care and makes
referrals for treatment based on procedures defined by State,
County, managed care, and Consortium requirements. Essential Duties
and Responsibilities include the following: Collects and documents
initial demographic and clinical information from consumers,
families, and agencies to determine appropriateness of referral on
a needed basis Must be PCPC/ASAM certified Assesses appropriate
needs, determines priority for service and level of care based on
agency and other regulatory body policies as necessary. Elicits
information from consumer to determine nature and seriousness of
presenting problem and to determine who and what department or
agency should provide service for the consumer. Ensures all data
collected is correct and accurate on all forms in compliance with
appropriate regulatory bodies as necessary. Assigns new admissions
to group and individual counselor. Completes required managed care
forms as appropriate or refers to the Benefits Manager for
initiation of required forms. Obtains signatures on required
release forms and obtains information from outside services.
Collects and documents data for managed care and regulatory bodies
on a needed basis. Assesses each individual's psychiatric, social,
addictions and medical needs, assessing their importance, and
interrelationship. Recommends treatments alternatives and schedules
appointments at appropriate treatment or assessment options on a
daily basis. Determines appropriate clinical interventions for
consumers accessing the unit. Determines priority of admissions
based on agency or unity policy. Determines level of care. Makes
provisional diagnosis and assigns Global Assessment of Functioning
score as needed. Schedules appointments for appropriate follow-up,
psychiatric or medical appointments and/or suggests and refers to
alternative services when required. Completes and processes all
administrative forms related to assessment procedure including
clinical, DAS's, terminations/transfer, CIS, and Release of
Information forms. Confirms appointments and conducts outreach to
clients, as needed. Documents progress notes, case management
notes, and treatment plans. Assesses clients' need for emergency
services and applies for voluntary/involuntary hospitalizations and
detox/rehab services. Refers clients to the Benefits Manager to
complete BHSI applications for those uninsured admissions who
reside in Philadelphia County, or completes when appropriate and
necessary. Monitors own outreach letters. Provides management with
a weekly intake report which logs calls for treatment, through
final disposition. Retrieves all calls off the intake line and
ensure follow up and scheduling with the Business office and for
the Clinical Intake. Qualifications: Appropriate educational degree
and experience as approved by the PA Department of Health (DOH).
Two years of direct care experience in mental health or addictions
Intake background highly preferred. Must be familiar with ICD-10
and DSM-5 categories Experience with psychiatric emergencies
Licensed staff are required to fulfill training requirements of
their professional organization. [Non-licensed mental health
assessors are required to complete training requirements as defined
by CBH] Skills: Excellent grammar, spelling and composition skills
Able to type 40 - 50 wpm; proofreading ability Proficient in
Microsoft Office (WORD): Some basic Excel knowledge Able to
communicate effectively orally and in writing Great people skills,
ability to work within a team, as well as lead the team Ability to
work independently Ability to make critical program decisions Able
to work and communicate with the general public Great organization
skills Employment Type: Full Time Years Experience: 1 - 3 years
Bonus/Commission: No
Keywords: The Consortium Inc., Jersey City , Intake Generalist, Other , Philadelphia, New Jersey
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