Field Technician - Indego Bike Share
Company: Bicycle Transit Systems Inc
Location: Philadelphia
Posted on: October 4, 2024
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Job Description:
Title: Field TechnicianReports to: Field Technician
SupervisorLocation: Philadelphia, PAJob Type: Full-time,
Non-exemptSchedule: 32 hours per week, 4 days per week, may entail
weekday shifts of either 6am-2:30pm or 12:30pm-9pm and weekend
shifts of 8:30am-5pmFounded in 2014, Bicycle Transit Systems (Bike
Transit) is a woman-owned business with a mission to operate bike
share systems that create connections in our communities and
protect our planet. We operate and manage a portfolio of bike share
systems across the United States, as well as a nation-wide customer
service call center. Philadelphia's bike share program, Indego,
launched in 2015 and has grown to 250 stations and 2500 bikes
(electric and classic), and is nationally recognized as one of the
most equitable bike share programs in the country. Coordinating
growth within the communities we seek to serve is fundamental to
how we operate and the Indego system is set to more than double in
scale in the coming years. We are currently looking for a dedicated
Field Technician to join our team!The Field Technician will ensure
that bicycles are collected from and delivered to stations
depending on daily patterns of demand, perform battery swaps for
e-bikes and solar-powered stations in the field, and carry out
other duties to maintain a functional bikeshare system. The Field
Technician will ensure that damaged bicycles are removed from the
system for maintenance and replenished with fully functional bikes.
This person will be a courteous driver who understands the
importance of safe driving.A few of the benefits we
offer:Competitive compensation packageAffordable medical, dental,
and vision insurance options401k with up to 4% employer match3
weeks PTO + 1 week sick time off per year4 day work weekPaid
parental leaveFree bike share membershipsPet-friendly
workplaceEssential Duties and Responsibilities:Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Drives a Ford Transit or
equivalent extended wheelbase van to complete daily tasks.Works
alone or with other team members under the guidance of the Dispatch
Supervisors and/or Technician Supervisor.Distributes bicycles
throughout the system to ensure bike stations are appropriately
stocked.Collects bicycles requiring in-shop repair work.Inspects
and ensures bike stations are safe, clean and operating
properly.Collects and enters data as requiredInteracts with bike
share passholders and the public in a friendly and professional
manner.Works with Dispatch and Bike Maintenance teams to ensure
timely and productive workflows.Minor bike repairs in the
field.Minor station repairs in the field.Scouts and recovers
abandoned bikes in the field.Other Duties:This job description is
not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the
employee. Other duties, responsibilities and activities may change
or be assigned at any time with or without notice. Education and/or
Work Experience Requirements:Valid driver's license and a clean
driving record that passes insurance requirements for driving with
our company.Experience driving a large van in city
traffic.Knowledge of Philadelphia streets and geography.Comfort and
ability with Google suite, Microsoft suite & GIS software.Previous
delivery driving, mechanical and/or logistics experience is
preferred.Strong communications and interpersonal skills.Must be a
team player with a positive attitude.Knowledge or experience
working with bikes and/or kiosks preferredPhysical Requirements and
Special Demands:The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.Hours of
work are dependent upon the shift and could be any day Monday
through Sunday, 6:00am to 9:00pm, 32 hours per week, with evening
and weekend hours regularly required depending on the shift.Job
requires working outdoors in various temperatures including rain,
and both extreme cold and heat conditions. Also requires warehouse
work and some office work when necessary.Travel is primarily local
during the business day, although some out-of-the-area and
overnight travel may be expected.Will require bending, stooping,
and lifting materials that weigh up to 55 pounds.Safely operate gas
vehicles and cargo bikes in heavy traffic in an urban
environment.The ability to lower and raise and ramp on the vehicle
by oneself.Will occasionally require working on short ladders.This
job operates in a warehouse environment, remotely in a company
vehicle, and outdoors in all weather conditions. This role
routinely uses an extended wheelbase van.This role requires the
ability to speak clearly so listeners can understand, understand
the speech of another person.See details of objects that are less
than a few feet away.Safely drive in heavy traffic in an urban
environment, stand or sit for several hours straight at a time.--We
are an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.Equal
Opportunity Employer M/F/V/DCompensation details: 24.04-24.04
Hourly WagePI7d5e1c915dd4-25660-35714468
Keywords: Bicycle Transit Systems Inc, Jersey City , Field Technician - Indego Bike Share, Engineering , Philadelphia, New Jersey
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